PRIVACY POLICY
At Velovea, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website, velovea.com.
1. Information We Collect
We may collect the following types of information when you interact with our website:
Personal Details: Name, email address, phone number, shipping/billing address
Order Information: Products purchased, order history
Payment Info: Processed securely via trusted payment gateways (we do not store card details)
Device & Usage Info: IP address, browser type, device data, pages visited
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Provide customer support
Send updates about your orders or promotions (if subscribed)
Improve our website and shopping experience
Prevent fraud and ensure site security
3. Sharing Your Information
We do not sell or rent your personal data.
We may share your data with:
Trusted third-party service providers (e.g., courier partners, payment gateways)
Legal authorities if required by law
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us understand visitor behavior and improve functionality. You can control cookie preferences via your browser settings.
5. Data Security
We take appropriate security measures to protect your information from unauthorized access, misuse, or disclosure. However, no system is 100% secure, so we recommend taking precautions on your end as well.
6. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Unsubscribe from marketing emails at any time
To exercise these rights, contact us at info@velovea.com
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
8. Contact Us
For any questions about this policy or your data, reach out to:
📧 info@velovea.com
